Accessibility Statement

Our commitment to making our platform accessible to everyone

Last updated: February 1, 2024

1. Our Commitment

PoomAt is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards to achieve this.

Our Goal: We strive to ensure that our platform is accessible to all users, regardless of technology or ability. This includes implementing the principles of universal design, which enable all users to access our services, including those with visual, motor, auditory, speech, or cognitive disabilities.

2. Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

PoomAt is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

2.1 Compatibility with Browsers and Assistive Technology

PoomAt is designed to be compatible with the following assistive technologies:

  • Screen readers (including NVDA, JAWS, VoiceOver, and TalkBack)
  • Screen magnification software
  • Speech recognition software
  • Keyboard-only navigation

2.2 Technical Specifications

Accessibility of PoomAt relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

3. Accessibility Features

PoomAt has implemented the following specific features to improve accessibility:

Navigation

  • Skip to main content link
  • Consistent navigation structure
  • Breadcrumb navigation
  • Descriptive page titles

Design & Content

  • High contrast text
  • Resizable text without loss of functionality
  • Alternative text for images
  • Descriptive link text

Forms & Interaction

  • Proper form labels
  • Error identification and suggestions
  • Keyboard accessibility
  • Sufficient time to read and use content

Technical

  • ARIA landmarks
  • Semantic HTML
  • Accessible tables with headers
  • Focus management

4. Known Limitations

Despite our best efforts to ensure accessibility of PoomAt, there may be some limitations. Below is a list of known limitations and workarounds where available:

4.1 Current Limitations

  • Some older PDF documents are not fully accessible to screen reader software
  • Some video content may not have captions or audio descriptions
  • Some interactive elements in the service booking process may be challenging for keyboard-only users
  • Complex data visualizations may not be fully accessible to screen reader users

4.2 Workarounds

  • For inaccessible PDFs, please contact us for alternative formats
  • For video content without captions, transcripts can be provided upon request
  • For assistance with the service booking process, our customer support team is available to help
  • For data visualizations, we can provide the underlying data in tabular format upon request

5. Feedback and Contact Information

We welcome your feedback on the accessibility of PoomAt. Please let us know if you encounter accessibility barriers on our platform:

  • By email: accessibility@poomat.com
  • By visiting our contact page
  • By phone: +1 (604) 555-0123

We try to respond to feedback within 2 business days.

6. Assessment Approach

PoomAt assessed the accessibility of our platform by the following approaches:

  • Self-evaluation using automated testing tools
  • External evaluation by accessibility consultants
  • User testing with individuals who use assistive technologies
  • Regular accessibility audits as part of our development process

7. Formal Approval

This accessibility statement was created on February 1, 2024 and was last reviewed on February 1, 2024.

Ongoing Commitment: We are committed to making continuous improvements to our platform's accessibility. This statement will be reviewed and updated regularly as part of our commitment to digital inclusion.

8. Additional Resources

For more information about web accessibility, please visit these resources:

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If you have any questions about these policies, please contact us.