PoomAt

1. Our Commitment

PoomAt is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying relevant accessibility standards to achieve this.

Goal: Provide a platform that is perceivable, operable, understandable, and robust. Our approach focuses on inclusive design and practical, incremental improvements informed by real user feedback.

2. Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. Our platform is partially conformant—meaning that some parts of the content do not yet fully conform. We maintain an improvement roadmap and review accessibility as part of ongoing development.

3. Accessibility Features

PoomAt has implemented the following features to improve accessibility for all users, including those seeking personal errands, professional services, or offering their skills:

Navigation

Skip to main content link
Consistent and logical structure
Keyboard navigable components
Descriptive page titles and headings

Design & Content

Sufficient color contrast
Resizable text without loss of content
Alt text for informative images
Clear link purpose and labels

Forms & Interaction

Associated labels and instructions
Meaningful error messages and validation
Accessible focus management
Sufficient time for tasks

Technical

Semantic HTML and ARIA where needed
Accessible tables and charts
Responsive layout supporting various devices
Continuous performance and accessibility testing

4. Known Limitations

We are aware of certain areas that require improvement and are actively working on them. If you find an accessibility barrier, please contact us so we can prioritize a fix.

Historic PDF/asset content may not be fully accessible
Some third-party widgets may not fully meet WCAG criteria
Occasional keyboard traps in complex UI flows—tracked and fixed as discovered

5. Feedback and Contact

We welcome feedback. If you encounter any barriers on {APP_NAME}, contact us and we will do our best to help.

Email: support@poomat.com
Visit: Contact page

We aim to respond within 2 business days.

On request, we can provide this statement and key content in alternate formats to support accessibility needs.

6. Assessment Approach

Our assessment approach includes automated testing, manual audits, and real user testing. Accessibility is tracked as part of our QA and release process.

7. Canada & Quebec References

7.1 Canada

We reference the Accessible Canada Act (ACA) and relevant provincial standards, and use WCAG 2.1 Level AA as our primary technical benchmark for web accessibility.

7.2 Quebec

Where Quebec-specific accessibility obligations apply, we aim to align with provincial standards for public-facing digital services. For Quebec users, you may request information about accessibility measures that apply to your use of the platform.

Accessibility Statement