Contact Us

Have questions, feedback, or need assistance? We're here to help! Fill out the form below or reach out to us directly.

Get in Touch

Support Hours

Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed

About PoomAt

PoomAt is a community-based platform connecting people who need help with skilled helpers in their local area. Our mission is to create a trusted network where everyone can find the assistance they need.

We're based in Vancouver, Canada and currently serve the Greater Vancouver area.

Send us a Message

Frequently Asked Questions

How quickly can I expect a response?

We typically respond to all inquiries within 24-48 business hours.

Do you offer phone support?

Yes, our customer support team is available by phone during our regular business hours.

How do I become a helper?

You can sign up as a helper through our "Become a Helper" page. After registration, you'll need to complete your profile and verification process.

How do I report a technical issue?

You can report technical issues through our contact form or by emailing support@poomat.com with details about the problem.